Privacy Policy

This Privacy Policy explains how Mellem Studio (“we”, “us”, “our”) collects, uses, shares, and safeguards personal data when you visit our website, contact us, or use Studio Lab.

Owner and Data Controller

Mellem Studio
Owner contact email: info@mellem.studio

Types of data collected

We collect Personal Data by ourselves and through trusted third parties. Unless stated otherwise, requested data is mandatory to provide the Service.

  • Contact details you provide (name, email) when you inquire or create a Studio Lab profile.
  • Account data for Studio Lab (login email, profile preferences, roles/permissions).
  • Project files & content you upload or share with us during collaboration.
  • Usage & device data (pages viewed, session timestamps, browser/device type, approximate location derived from IP).
  • Cookies & similar technologies used to keep you signed in, remember preferences, and (optionally) measure performance.
  • Communications (emails, feedback, support messages).
  • Job applications (e.g., CVs/portfolios) if you apply for a role.

Mode and place of processing

We take appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of data. Processing uses IT systems and follows organizational procedures strictly related to the purposes described below.

In addition to the Owner, certain persons involved in operating the Service (e.g., administration, support, technical) and external providers (hosting, storage, email, analytics, authentication) may access data as processors under confidentiality and data-protection agreements.

Legal basis of processing

  • you have given consent for one or more specific purposes;
  • processing is necessary to perform a contract or to take steps at your request prior to entering into a contract;
  • processing is necessary for compliance with a legal obligation;
  • processing is necessary for the purposes of our legitimate interests (e.g., securing and improving our services).

If EU/EEA/UK law applies, we will clarify the legal basis as needed and whether providing data is a statutory/contractual requirement.

Place of processing & international transfers

Data is processed at our operating locations and wherever processors are located. Where transfers occur outside your country/region, we use appropriate safeguards (e.g., Standard Contractual Clauses) with our processors.

Retention

Personal Data is processed and stored for as long as required by the purposes described. Specifically:

  • Contractual data is retained until the contract is performed and for a reasonable period thereafter (e.g., bookkeeping/defense).
  • Legitimate-interest data is retained while needed for those interests.
  • Where consent applies, data is retained until consent is withdrawn.
  • We retain data longer if required by law or competent authorities.
  • Users can delete their own files and projects at any time within Studio Lab.
  • We will not share your projects or files with third parties without your permission.
  • Large modeling/structure files (high-MB assets) have an expiry date and are automatically deleted after 14 days to reduce storage and protect confidentiality.

After the retention period expires, data will be deleted or anonymized. The rights to access, erasure, rectification, and portability cannot be exercised after deletion.

Purposes of processing

We process data to provide and improve the Service, enable collaboration in Studio Lab, handle communications and support, ensure security and fraud prevention, comply with law, and perform analytics where enabled.

User rights

  • withdraw consent at any time (where consent is the legal basis);
  • object to processing based on legitimate interests;
  • access your data and receive a copy;
  • verify and request rectification;
  • restrict processing in certain circumstances;
  • request erasure of your data, subject to legal/contractual limits;
  • receive your data and have it transferred to another controller (portability);
  • lodge a complaint with a data-protection authority.

Right to object to direct marketing

Where data is processed for direct marketing, you can object at any time without providing a reason.

How to exercise these rights

Send a request to info@mellem.studio. We will verify your identity and respond within applicable timelines. Requests are free of charge unless manifestly unfounded or excessive.

Additional information

Legal action: we may use Personal Data for legal purposes in court or in the stages leading to possible legal action arising from improper use of the Service.

System logs & maintenance: for operation and maintenance, we and our providers may collect logs and (where necessary) IP addresses.

“Do Not Track”: our site does not respond to DNT signals. Please review third-party policies to learn how they handle DNT.

Changes to this policy

We may update this policy and will post changes on this page. Material changes may also be announced in the Service. Your continued use constitutes acceptance of the updated policy.

Definitions

  • Personal Data — Any information relating to an identified or identifiable natural person.
  • Usage Data — Information collected automatically (e.g., IP address, device/browser data, pages visited, timestamps).
  • Data Controller (Owner) — The natural or legal person determining purposes and means of processing Personal Data (here: Mellem Studio).
  • Data Processor — A natural or legal person processing Personal Data on behalf of the Controller.
  • Service — The website and Studio Lab provided by Mellem Studio.
  • Cookies — Small pieces of data stored on the User’s device.